Heard on HLTH: Leveraging AI to simplify administrative tasks and improve workflows (Video)

At the HLTH 2025 conference, healthcare executives shared how their companies view the changing healthcare landscape and how their health technology tools are making workflows smoother and faster through automation and data aggregation.
Smart care CEO Karen Walker Johnson talks about how her career has influenced her attitude toward Medicare beneficiaries, culturally qualified care, and how her company's approach to benefits design incorporates Eastern and Western medicines like acupuncture and works to ensure providers speak the language of its members.
Smarter technology President Michael Rao discusses how the company is unlocking new capabilities and reducing friction for providers. Dr. Ruben Amarasingham, CEO of Pieces Technologies, discusses the acquisition strategy behind the Smarter Technologies deal.
health snapshot Chief Revenue Officer Brad Blakey detailed how the company is working with partners Sentara Health and University Hospitals to identify and evaluate patients for certain programs.
environmental health CEO and co-founder Nikhil Buduma noted how Ambience works with hospitals, health systems and ACOs to support clinical workflows through EHRs. He noted that different doctors have different workflows and explained that Ambience's collaborative approach is designed to customize the clinical experience. He also highlighted its partnerships with academic medical centers, particularly the Cleveland Clinic.
imagine 360 President and CEO Jeff Bak acknowledged the soaring prices in the health insurance industry. He talked about a number of plans to give self-insured employers more choice, as well as a new pharmacy benefit scheme.
really Deputy Chief Clinical Officer Carolyn Jasik called attention to a direct-to-consumer telemedicine app that connects consumers with licensed physicians. The service also enables the company to aggregate users' medical records in order to provide users with the most informed medical advice. Additionally, Jasik discussed Violet, the company’s AI health query tool for consumers.



