Valerie Health raises $30M to advance AI front office for independent provider groups
Valerie Health, an AI-powered front office for independent provider groups, announced last week that it had raised $30 million in Series A funding.
San Francisco-based Valerie Health embeds AI agents into clinic workflows to automate duties such as referrals, faxes and scheduling. Its clients include large independent physician groups, whether they are physician-owned or private equity-backed. These include groups focused on cardiology, podiatry, urology, dialysis, primary care, otolaryngology, neurology, home health and behavioral health.
“Independent practices are drowning in paperwork and processes, and it's only going to get worse as labor costs outpace reimbursement growth,” Valerie Health co-founder and CEO Pete Shalek said in a statement. “Valerie exists to help these practices thrive. By serving as an extension of the team, working within their tools and following their rules, we can realize an immediate return on investment: faster patient service, more growth, lower costs and happier employees.”
The round was led by Redpoint Ventures, with participation from General Catalyst, Primary VC, BoxGroup, Karman Ventures, .406 Ventures, Waybury Capital and strategic angel investors (founders/executives of One Medical, Oscar, Main Street Health and DoorDash). Valerie Health has raised a total of $39 million.
Redpoint Ventures said Valerie Health is committed to solving a problem for a long-neglected provider population that lacks access to basic technology.
“The majority of care in the U.S. is delivered by independent providers, but they have been largely left behind by technology, in part because their margins of error are so small,” Meera Clark, partner at Redpoint Ventures, said in a statement. “Valerie’s AI operations suite gives these practices the efficiency of a scaled system without sacrificing autonomy or patient trust. This is a massive category, and like Valerie Such data-rich multi-product platforms will outperform point solutions, and buyer demand from the largest segment of the market shows they believe this.”
With the funding, Valerie Health will invest in new tools like voice support, hire more operations and engineering staff, and improve its analytics, the announcement said.
The announcement also noted that Valerie customers reported a more than 5% increase in new patient visits, a six-fold increase in return on investment, and a median referral entry time as low as 19 minutes.
“Valerie Health is delivering on the promise of artificial intelligence—faster scheduling, fewer failed referrals, and happier employees—in a tangible and effective way,” said Jim Feinstein, CEO of Valerie Health client ENT Partners. “Their team is seamlessly integrated into our workflow and has become a vital extension of our operations.”
Other AI companies automating administrative tasks for providers include Ambience Healthcare, Nabla and Hippocratic AI.
Photo: inkoly, Getty Images
