Hospitals and medical practices need an effective system to reduce missed appointments, dropped calls, delayed care, and frustrated patients. A white paper from RingCentral AI Receptionist (AIR) highlights these needs and shows how it can solve common problems, manual scheduling, and urgent, after-hours calls.
The 24/7 AI-driven system automates routine tasks, improves first-contact resolution through intelligent triage, and provides consistent patient communication, freeing up clinical staff for direct care.
RingCentral AIR is scalable for clinics of all sizes, providing multimodal patient interactions, seamless AI-to-human handoffs, and enterprise-grade security.
Medical practices can develop clear protocols for when and how to transition from AI to human staff, especially for complex medical inquiries or emergencies.
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photo: Adam Katz, Getty Images
