Medcity Pivot Podcast: How the Right Payment Technology Promotes Better Relationships for Payers

The healthcare payment process remains dispersed and full of efficiency and friction. Providers must browse mazes of disconnected portals, logins and legacy systems to reconcile payments, and payers are also suffering from outdated technology, creating heavy support efforts and a lot of inquiries.
With both parties experiencing unnecessary manual labor and lack of data transparency, Zelis is trying to rebuild the healthcare payment process from scratch. In this Medcity Pivot podcast, Yusuf Qasim, president of Zelis payment optimization sponsored by Zelis, discusses how the right payment technology can help reduce tensions between payers and providers.
Zelis’ platform ingests raw health care data from payers, normalizes it, and then provides clean, actionable information to the providers – reducing the need for a lot of manual work on both ends. Qasim notes that the goal is simple end-to-end payments and better data delivery, as well as building trust and transparency.
Watch the interview here: