Risk human companions prevent AI shopping agent fraud
Cooperation with risks and human security to help merchants prevent fraud and abuse when dealing with artificial intelligence (AI) shopping agents.
The cooperation brings together human vision of human security and has risky e-commerce risk management expertise, the two companies said in a press release on Wednesday (August 13).
The release said the new tools introduced by the risk of working with humans are designed to help merchants accept legitimate AI-driven purchases while blocking fraudulent attempts.
These tools include AI Agent Approval, which allows merchants and large language model (LLM) buyers to communicate with risky platforms and accelerate secure shopping; AI Agent Intelligence, which allows merchants to monitor e-commerce orders originating from AI shopping agents; AI Agent Policy Builder returns abuse, dealer arbitrage, and promotional abusers based on a press release detection procedure.
“By working with humans and developing new agent tools and capabilities, we provide businessmen with a way to safely embrace this shift, turning possible threats into new, profitable digital channels,” Assaf Feldman, Chief Technology Officer and Co-founder of Risk, said in a press release.
“Together, we enable businessmen to approve more legitimate AI-driven orders, reduce false declines and protect profit margins, setting standards for how agency trade is safe and profitable,” John Searby, Chief Strategy Officer of Humanity, said in a press release.
PYMNTS reported in December that Agesic AI will reshape retail shopping.
At that time, AI agents will handle one-fifth of all e-commerce tasks within a year and they will be key players with buyers and sellers, predicted Paul van der Boor, vice president of AI at technology investment firm Prosus.
“Buyers will replace the rolling of the product by simply telling the AI what they want,” Van der Boor said.
eBay CEO Jamie Iannone said on a revenue call in February that agency AI could create a new online shopping channel.
The company announced in January that it has begun working with OpenAI's AI agents (operators) to guide users to access eBay listings.
“This approach to business agency could create a completely new channel for online discovery and shopping,” Iannone said.
